Close-up of hands holding a warm terracotta mug filled with steaming tea, soft morning golden-hour light streaming through a window, shallow depth of field, 35mm
Close-up of hands holding a warm terracotta mug filled with steaming tea, soft morning golden-hour light streaming through a window, shallow depth of field, 35mm
Studio Support

Here for your daily rituals

Whether you are tracking a fresh shipment, planning a weekend studio visit, or looking for custom stoneware batches, our Portland team is here to help.

Drop a Line

Let's connect

Have a question about our hand-thrown stoneware or care instructions? Want to discuss a custom batch order? Fill out the form and we will respond within two business days.

Common Questions

Stoneware care & shipping

Is it dishwasher safe?

What is your return policy?

Yes, absolutely. Every piece is kiln-fired at high temperatures for maximum durability, making our heavy-bottomed stoneware fully dishwasher and microwave safe for your daily rituals.

We offer hassle-free 30-day returns. If your heavy-bottomed piece doesn't feel quite right in your hands, simply reach out and we will gladly exchange or refund it.

How do you package orders?

Do you take custom orders?

We carefully pack every single order in 100% plastic-free, recyclable materials to ensure your hand-thrown ceramics arrive safely and sustainably at your doorstep.

We accept custom batch orders for cafes, creative studios, and special events. Reach out via our contact form with your expected timeline and quantity.